​

1. Introduction

Welcome to Luxurystays ('we', 'our', 'us'). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to book house rentals, apartment rentals, hotel accommodation, and guest house stays worldwide.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. Please read it carefully.

2. Information We Collect

2.1 Personal Information You Provide

• Full name, email address, phone number, and date of birth

• Billing address and payment card details (processed securely via third-party payment processors)

• Passport or government-issued identification details are required by accommodation providers

• Account login credentials (username and encrypted password)

• Booking preferences, special requests, and communication history

 

2.2 Automatically Collected Information

• IP address, browser type, operating system, and device identifiers

• Pages visited, time spent, and navigation paths on our website

• Cookies, web beacons, and similar tracking technologies

• Geographic location data (approximate, unless you grant precise location access)

 

2.3 Third-Party Information

We may receive information about you from third parties, including social media platforms if you choose to log in via a social account, partner accommodation providers, and fraud prevention and identity verification services.

3. How We Use Your Information

• To process and manage your accommodation bookings and reservations

• To verify your identity and prevent fraud

• To communicate booking confirmations, updates, and service notifications

• To personalise your experience and provide tailored recommendations

• To process payments and issue transaction records

• To respond to enquiries, complaints, and customer support requests

• To improve our website, services, and marketing strategies

• To comply with legal obligations and enforce our terms and conditions

• To send promotional offers and newsletters (only where you have consented)

4. Legal Basis for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR) or similar legislation, we process your personal data on the following legal bases:

• Contractual necessity: to fulfil your booking and provide our services

• Legal obligation: to comply with applicable laws and regulatory requirements

• Legitimate interests: to operate and improve our business, prevent fraud, and ensure security

• Consent: for marketing communications and non-essential cookies, where you have opted in

5. Sharing of Your Information

We do not sell your personal data. We may share your information with:

• Accommodation providers (hotels, guest houses, landlords) to fulfil your booking

• Payment processors and banking institutions are to handle transactions securely

• Identity verification and fraud prevention service providers

• Technology service providers who support our platform (under strict confidentiality agreements)

• Legal authorities where required by applicable law, court order, or regulatory body

• Successor entities in the event of a merger, acquisition, or sale of assets

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies used include:

• Essential cookies: required for core website functionality and security

• Analytical cookies: to understand how visitors interact with our site (e.g. Google Analytics)

• Preference cookies: to remember your settings and personalise your experience

• Marketing cookies: to deliver relevant advertising (only with your consent)

You may adjust your cookie preferences at any time through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes outlined in this policy, including to meet legal, accounting, and reporting requirements. Booking records are typically retained for a minimum of seven (7) years to comply with tax and financial regulations. Account data is retained until you request deletion, subject to overriding legal obligations.

8. International Transfers

As a worldwide accommodation platform, your data may be transferred to and processed in countries outside your home jurisdiction, including countries that may not offer the same level of data protection. Where such transfers occur, we implement appropriate safeguards, including Standard Contractual Clauses, adequacy decisions, and data processing agreements.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access: to request a copy of the data we hold about you

• Right to rectification: to correct inaccurate or incomplete data

• Right to erasure: to request deletion of your data ('right to be forgotten')

• Right to restriction: to limit the processing of your data

• Right to data portability: to receive your data in a structured, machine-readable format

• Right to object: to processing based on legitimate interests or for direct marketing

• Right to withdraw consent: at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at privacy@luxurystays.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

10. Security

We implement industry-standard security measures to protect your personal data, including SSL/TLS encryption, secure data storage, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on our website and updating the effective date. Continued use of our services after changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Email: worldcup2026@luxurystays.com